Keeping your eye on the business and improving employee performance at the same time can be a challenge; that is why performance management is so important in organizations. By its very definition, performance management contributes to the development of individuals and teams in order to achieve higher levels of organizational performance.
Do you have the [...]
1. Focus on one or two key criteria
After a challenging performance appraisal session, it is tempting to draw up a long list of development suggestions. However, in reality it is best to focus on no more than one or two development areas in any performance cycle. Using performance based criteria such [...]
In today’s companies, there are typically two types of trainers:Full-time trainers and part time trainers who are given the task of training others as an additional responsibility. The full time trainers are generally trained professionals who have studied instructional design and group process theories and techniques. The part-time trainer is usually a person who has [...]
A new industry of high-technology medical billing has mushroomed under the auspices of its promise to streamline the collections process and leave doctors with more time to care for their patients. Though many high-quality services and systems exist, an overwhelming variety of options and attractive (yet unsubstantiated) performance claims from some providers have charmed [...]
The balanced scorecard is a performance measurement tool that uses both financial and non-financial measures to show how an organisation is achieving its objectives. It takes four perspectives (financial, customer, process and learning) which are the keys to excellence and creates performance measures that keep these perspectives in balance. Although first created to help organisations [...]
Performance evaluation interview includes the following three steps:
1. Preparation for assessment
2. For evaluation of
3. Monitoring
Let us examine each of these points in detail:
STEP 1: PREPARATION OF ASSESSMENT
It is important that the procedures for the evaluation of performance is well in advance so [...]
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