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The internal audit chapter is included in chapter 8.2 – Monitoring and evaluation (it's been said before on our site already). When you run a control process monitoring. You sample a process and verify that it is in accordance with prerequisites. Once you fall in the event of default, a process that has not been achieved by a requirement, you must indicate in the audit report. But this is not the end of your story.

In this article we examine theISO 9001 for conducting internal audit, with reference to ISO 19011 Guidelines for auditing quality management systems.

ISO 19011 provides guidelines for achieving the ISO 9001 requirements for internal audit. In fact, it is suitable for the needs of environmental management system for internal audits, as well, but for now we will focus only on ISO 9001.

ISO 9001 requires that managementwould be the responsibility of the audit results. management ensures that any lack of compliance found during the audit would be abolished without delay. Removal must be verified and validated. Tough requirements! Well, have a point. ISO 9001 requires management responsibility for implementing the requirements of the standard. In fact, an entire chapter was devoted to the topic (Chapter 5 Liability Management, very clear).One aspect of accountability is needed to ensure the minimum possible non-compliance. Non-compliance may be disclosed during the verification. The report is clear. Management is responsible for the results of the audit. In fact, the revised ISO 9001:2008 specifically requires that management would provide remedies for non-compliance identified during the audit.

All these answers are pleasant and well-written repeatedly. We are sure that most of youHe heard through audits (internal and external). But the big question is how to keep them? Well, that's why we're here. Explain in simple terms, and to propose solutions. If you have further questions, you can send to us through this page.

The goal of auditing is to give a status report. The tactic of an audit (internal or external) is to evaluate the performance of the organization with regard to the requirements. Clearly, it is required by yourOrganization to maintain the different activities. The audit assesses whether the activities are carried out and how they are made.

When reveals non-compliance, non-compliance must be applied to a controlled process. The objective is to verify that non-conformities are removed. The main activities during the inspection and sampling and documentation. Samples the audit process and document the results. But this activity is divided into several stages that take place during 'audit. Let's show them consideration.

An opening meeting:

In this meeting, management meeting the listener. In this meeting, the documents usually the Auditor General, some details and information about the association:

What are the controlled units are those involved in the control and what is their role in employees working in the organization's main products concerned by the revision of the special events that have occurred recently inorganization that might affect the product or processes.The goal is to gather information that can enlighten us on the audit report. This part is very important. The next is an informal! Sometimes the organization can not compete with its demands for various reasons which are not or organization depends on the ability to compete. Often. This is perfectly normal. But this is the time to explain why. If you know that some requirements are not metand there are good reasons to disclose and explain exactly why, before the process of auditor of the sample and angry …

An opening meeting is not mandatory in internal audits. But it is in external audits. In this meeting, the auditor must publish its timetable for the review. In fact, the programs must be published one week before the check, allowing the parties to prepare. But in the opening session of the auditor must report the times again. Onlyto be educated.

And now begins the review!

Ohhh! Keep calm! We used to say: whatever happens, behave as if it were normal! Another informal council. Please delete the last comment of the protocol.

The main activity during the audit should be sampled. The auditor is required to treat the sample to determine if the process was conducted according to the needs of the technical … or not. Samples can occur as:

Documentation process whatsoever Recordssuch as work instructions, plans or knowledge of quality standard requirements of documentation and training of employees handling the product based on needs identified Compliant Any process that has been sampled should be documented. The auditor must describe specifically what he has observed and documented. The documentation must indicate whether it complies with the requirements or not. The requirements may be such that:

A requirement of work procedures plan to Quality Customerrequirements of the standard required (not only ISO 9001, but any other norm) A requirement of the law or regulations. ISO 9001 requires a procedure that specifies how the internal audit must be conducted within the organization – one of the quality procedures required by ISO 9001. This is not a recommendation but an obligation. You must document and maintain. This means that does not document the procedure, you must also prove that you followwhat you set and actually achieve, carry out internal quality control management (Chapter 8.2.2). It is not easy being an auditor. He also is not so easy to keep all of the above, without any assistance.

The results of monitoring

Documentation during the audit should include details of the sampling process. The auditor should provide as much detail as possible. These are the results of the audit. For example, if the samples of a building plan,should document: Who is the customer who shall be responsible for the sailing date of the Plan Status Plan version or edition of the plan in this way, anyone reading the report, as much information as possible. The goal is to make the image clearer. I remember that was assigned to read the report, the top management. May seem distant process, but once you take the audit report, which would be very interested in all the details in writing.

All samplesprocess leads to results of the examination. Or not as important needs, then these results are reported.

AUDIT RESULTS

Any finding by the audit should be indicated as three states:

Compliance: The process of the sample was consistent with the need of relevant, opportunities for monitoring the improvement (OFI): the organization may or may not seize the opportunity for failure: the sampling procedure, n was not based onrequirements, criteria for verifying Now 'you reach the most exciting – Failure! Non-compliance can be documented on three occasions during the audit.

The first time in the audit report and the findings of the audit. You can also refer to the report. Secondly, where it is appropriate, because non-compliance. Each audit report should be at the end a summary of non-compliance. Third Summit of the time, as the corrective actions. The reportEach audit report should have a summit. The auditor should concentrate all findings and opportunities for improvement and to submit together. The goal is to go over them during the next inspection and review of treatment and ensure that all findings are closed.

In the next phase, the organization must eliminate non-compliance. Non-compliance has been revealed – the organization must do in a controlled process to eliminate it. The auditor mustalso determine the time to complete the corrective actions. They want to know more? Turn to this section on the famous old CAPA. But the principle is very simple:

The organization must demonstrate to auditors that the corrective action was taken on any non-compliance (revealed during the audit) within the deadline.

The organization must demonstrate the closure of these non-conformity to the next control.

Abstract:

ISO9001 requires that management would have the responsibility of the audit results. The main objective of the review is to provide a status report. The tactic of an audit (internal or external) is to evaluate the performance of the organization with regard to prerequisites. The main activity during the verification process is the sampling and documentation of results. An opening meeting – the goal is to gather information that can enlighten us on the audit report. This part is veryimportant. The auditor is required to treat the sample to determine if the process was conducted in accordance with the requirements. The auditor must describe specifically what he has observed and documented. Any finding by the audit should be noted that three states: Conformity of opportunity for improvement or compliance, the auditor should concentrate all findings and opportunities for improvement and to submit together. The organization must eliminatenoncompliance. The auditor should determine the timetable for completion of corrective action.

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